Nine Criterion Hiring Executives Seek:

Nine Criterion Hiring Executives Seek: Comfortable confidence. Employers want to hire professionals who are comfortable with themselves. These professionals know who they are and what they want. They are confident, but never cocky. They are friendly, engaging and, as...

How Long Does It Take A Leader To Excel At A New Job?

How Long Does It Take A Leader To Excel At A Job? The answer is not 90 days. The first year is the learning curve. During this time the leader gets to know the team players, how to fit into the culture, learns the boss’ expectations, and the technical aspects of the...

Why Your Guests Return, and Why They Don’t: Your Employees

Every company, to a greater or lesser extent, has to be about customer service. In the hospitality industry, it’s much simpler than that. Hospitality is customer service. The people who make or break that guest experience are, of course, your employees. And not so...

How to Impress the Interviewer and Win the Job when asked: “Why are you looking for a job?”

One of the most common job interview questions is also the trickiest: “Why are you looking for a job?”  If you’re too blunt (e.g., “My boss was a jerk,” or “I dreaded every single day of work”), you’ll definitely blow the interview. However, well-worn replies such as,...

Forbes Travel Guide Unveils 2019 Star Rating Awards

ATLANTA, Feb. 20, 2019 — Forbes Travel Guide today debuted its 61st annual list of Star Rating winners, recognizing the world’s finest properties and rewarding gracious, intuitive service. The 2019 award recipients include 21 new Five-Star hotels, 49 new...